These include the difficulty with getting audio and video, and a lack of support. IOS users have a multitude of issues to report. Across a somewhat low 80 ratings, the score is a low 2.2 out of 5 stars. Going through some reviews on the Apple iOS store for the smartphone app which is called “Adobe Captivate Prime,” lets us know why this app gets such a low rating. We searched, and did not find options for direct contact, with no direct phone number, email, chat, or a contact portal We did find that with an account, there is a direct way to contact Adobe for support, but we cannot indicate what method it is exactly.Īdobe Captivate's mobile app has more negative reviews on Apple's App Store than it does on the Google Play Store (Image credit: Apple) User reviews Support for the Adobe Captivate product goes through the Adobe Help Center. Finally, for users of the prior Adobe Captivate 2017 edition, there is a program to upgrade it to the current version for a one time price of $499. If that is too steep, there is also the appropriately named “ Student & Teacher Edition,” for eligible folks to acquire it perpetually for $399.
For the “One and done” crowd who would rather not have a monthly subscription, there is the Perpetual License price of $1,299. This undoubtedly must irk some users who would rather have a month to month plan, or a pay once annual plan.Īdobe does offer some other options for those that prefer. However, while it gets paid monthly, there is an annual subscription required, along with “Early termination will attract a monthly termination fee,” which means that if you cancel after the initial 14 days, that you need to contact customer support to pay half of the remaining year out. The first option is a monthly subscription that costs $39.99 each month. There is only a single tier, and it includes all the features.
We also appreciate the free 30-day trial to see if it meets your requirements. In addition to a monthly plan, you can also opt for a perpetual license instead (Image credit: Adobe) Plans and pricingĪdobe Captivate offers a number of options to acquire this product.
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